Book an IT & Technology Technician

Tell us what technology support you need and how you would like to receive it. We will use your request to identify a suitable technician or service option.

Notice: Submitting this form sends a service request. Appointments are confirmed only after availability, location, service requirements and any applicable charges have been reviewed.

Please correct the following errors:

1Service
2Device
3Method
4Location
5Details
6Appointment
7Contact
8Review

What do you need help with?

Computer Repair

Diagnostics, upgrades, and component repair for desktop PCs.

Laptop Repair

Screens, keyboards, charging jacks and software fixes.

MacBook & iMac Support

Specialized Apple macOS device repair and recovery.

Virus & Malware Removal

Deep cleaning spyware, adware, trojans, and browser hijackers.

Data Recovery

Retrieve files from damaged hard disks, SSDs, or flash drives.

Printer & Copier Support

Driver installation, offline fixes, and ink/paper mechanism errors.

Wi-Fi & Networking

Extending range, mesh Wi-Fi setup, and business switches.

Smart Home Installation

Doorbell cameras, smart lights, smart thermostats and speakers.

Smart TV & Audio Support

Wall mounting, streaming stick configurations, soundbars.

Game Console Repair

HDMI jack repair, laser cleaning, disc drives for Xbox, PS, Nintendo.

CCTV Installation

Professional planning and camera installation for home or business.

Business IT Support

On-site workspace support, shared configurations, servers.

Please select the service category you need help with.

Add another related service (optional)

Device & Hardware Details

Brand (optional)

Model Name / Number (optional)

Operating System (optional)

Approximate Device Age (optional)

How would you like to receive support?

Home Visit

A technician visits your London home, subject to service coverage and availability.

Office Visit

On-site technology support for businesses, offices and commercial properties.

Visit a Store

Take your device to a participating repair location after store availability is confirmed.

Remote Support

Receive secure remote assistance for suitable computer, software and account-related problems.

Please select your preferred support method.

Address & Location Details

Tell us what is happening

Short Problem Summary Please enter a short summary of the issue.

Detailed Description Please enter a detailed description.

Data Protection Notice: If data is important, avoid repeatedly switching on, resetting, reinstalling or opening the device. Additional use can reduce the chance of recovery.

Electrical Hazard Warning: If the device is smoking, swollen, sparking, extremely hot or has liquid inside it, disconnect power where safe and stop using it.

When did the problem start?

Is the device currently usable?

Upload photographs or screenshots (optional, Max 5MB total)

Drag and drop screenshots or photos here, or browse files

Preferred Appointment Details

Preferred dates and times are requests only. Your appointment is confirmed after availability and service details have been reviewed.

Preferred Date Please select your preferred date.

Preferred Time Window Please select preferred time window.

Alternative Date (optional)

Alternative Time Window (optional)

How soon is support needed?

Contact & Personal Details

First Name Please enter your first name.

Last Name Please enter your last name.

Email Address Please enter a valid email address.

Mobile Phone Number Please enter a valid mobile phone number.

Customer Type

Preferred Contact Method

Review Your Request

Please check your details before submitting. You can click "Edit" on any section to make changes.

I confirm that the information I have provided is accurate to the best of my knowledge. (Required)

This field is required.

I agree that Hire IT Expert may contact me regarding this service request. (Required)

This field is required.

I have read the Privacy Policy and understand how my information will be used. (Required)

This field is required.

I would like to receive occasional service updates and technology advice.

We use the information you provide to assess and respond to your service request. Please do not submit passwords, payment-card information or unnecessary sensitive personal information.