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Fix Update KB5028185 Failed to Install on Windows 11

Window 11 KB5028185
If you’re a Windows 11 user, you may have encountered an issue with the recent update KB5028185. This update, released on October 12, 2021, is causing installation failures for some users. If you feel this way, you’re not the only one.This article talks about why the update won’t install and gives solutions to fix it.

What is Update KB5028185?

Before we dive into the troubleshooting steps, let’s first understand what this update is all about. KB5028185 is a cumulative update for Windows 11 that includes security and quality improvements. The update fixes problems with Windows 11 and is important for all users to install.

Why KB5028185 fails to Install?

Some users are having trouble installing a crucial update for Windows 11. The most common error message that appears is “Update KB5028185 failed to install”. This can be frustrating, especially if you’re not sure why it’s happening.There are a few reasons why this update may be failing to install on your system. Some of the common causes include:
  • Corrupted system files
  • Insufficient disk space
  • Outdated drivers
  • Third-party software conflicts
  • Internet connection issues
Now that we know the possible causes, let’s look at some solutions to fix the issue.

How to Fix Update KB5028185 Failed to Install on Windows 11

Solution 1: Run Windows Update Troubleshooter

The first step to fixing any Windows update KB5028185 issue is to run the Windows Update Troubleshooter. This tool can find and fix problems with Windows updates.To run the troubleshooter, follow these steps:
  1. Press the Windows key + I to open the Settings app.
  2. Go to Update & Security > Troubleshoot.
  3. Click on Windows Update and then click Run the troubleshooter.
  4. Follow the on-screen instructions to complete the troubleshooting process.
Once the troubleshooter has finished, try installing the update again and see if it works.

Solution 2: Free Up Disk Space

If your system is low on disk space, it can cause issues with installing updates KB5028185. To free up space, you can use the built-in Disk Cleanup tool. Here’s how:
  1. Press the Windows key + R to open the Run dialog box.
  2. Type in “cleanmgr” and press Enter.
  3. Select the drive where Windows is installed (usually C:) and click OK.
  4. Check the boxes next to the files you want to delete and click OK.
  5. Click Delete Files when prompted.
Once the cleanup is complete, try installing the update again.

Solution 3: Update Drivers

Outdated drivers can also cause issues with Windows updates. To ensure that all your drivers are up to date, follow these steps:
  1. Press the Windows key + X and select Device Manager.
  2. Expand the categories and look for any devices with a yellow exclamation mark next to them.
  3. Right-click on the device and select Update driver.
  4. Follow the on-screen instructions to complete the update process.
Repeat this process for all devices with the yellow exclamation mark. Once all drivers are updated, try installing the update again.

Solution 4: Perform a Clean Boot

Third-party software conflicts can also cause issues with Windows updates. To rule out this possibility, you can perform a clean boot. This will start your system with only the most important services and drivers so you can find any conflicts.To perform a clean boot, follow these steps:
  1. Press the Windows key + R to open the Run dialog box.
  2. Type in “msconfig” and press Enter.
  3. Go to the Services tab and check the box next to Hide all Microsoft services.
  4. Click Disable all.
  5. Go to the Startup tab and click Open Task Manager.
  6. Disable all the startup items.
  7. Close Task Manager and click OK on the System Configuration window.
  8. Restart your system.
Once your system has restarted, try installing the update again. If it works, you can turn on the services and startup items one at a time to find out which software is causing problems.

Solution 5: Reset Windows Update Components

If the solutions above don’t work, you can reset the Windows Update components. This will clear the Windows Update cache and reset the components to their default settings.To reset Windows Update components, follow these steps:
  1. Press the Windows key + X and select Command Prompt (Admin).
  2. Type in the following commands, pressing Enter after each one:
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver
  1. Type in the following commands to rename the SoftwareDistribution and Catroot2 folders:
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 Catroot2.old
  1. Type in the following commands to restart the services:
net start wuauserv net start cryptSvc net start bits net start msiserver
  1. Close the Command Prompt and restart your system.
Once your system has restarted, try installing the update again.

Conclusion

Update KB5028185 is an important update for Windows 11 users, but it can be frustrating when it fails to install. By using the tips in this article, you can solve the problem and install the update. If you’re still having problems, reach out to Microsoft support for help.