Windows 11 KB5028185 Failed to Install or Stuck at 0 Percent

Windows 11 KB5028185 Installation Fixes

The most recent update for Windows, which was released on July 11, 2023, is known as Windows 11 KB5028185 to this day. On the other hand, there are reports that Windows 11 KB5028185 either did not install properly or became stuck at the 0 percent mark. Hire IT Expert Wizard has provided a post that provides four potential solutions to this problem.

On This Page Windows 11 KB5028185 Installation Fixes, Solutions for Failed Installs, and Troubleshooting Tips

Released on July 11, 2023, Windows 11 KB5028185 tackles security concerns, introduces new features, and enhances system performance. Despite its benefits, users encounter installation failures or being stuck at 0 percent for hours. Explore potential solutions with the following methods.

Restore System Files

Ensure the “Windows 11 KB5028185 failed to install” problem isn’t due to corrupt system files. Begin by repairing system files:

  1. Open Command Prompt.

  2. Type “sfc /scannow” and press Enter.

If errors persist, execute the following commands to fix corrupt files:

  • dism.exe /Online /Cleanup-image /Scanhealth
  • dism.exe /Online /Cleanup-image /Restorehealth

Retry the installation of Windows 11 KB5028185 to check if the issue is resolved.

Utilize Windows Update Troubleshooter

Windows provides troubleshooters to address various issues that may arise during usage. The Windows Update Troubleshooter is particularly helpful in resolving update-related issues. Follow these steps to run it:

  1. Press the Windows + I keys to open Settings.
  2. Navigate to System > Troubleshoot > Other troubleshooters.
  3. Click the Run button next to Windows Update.

Reset Windows Update Components and Clear Windows Update Cache

To address the “Windows 11 KB5028185 stuck” issue, potential glitches in Windows update components may need correction. Follow this guide:

Step 1: Press Windows + S keys to open the Search box. Type “cmd,” then right-click on Command Prompt and select Run as administrator.

Step 2: In the Command Prompt window, execute the following commands to halt Windows update and associated services (BITS and Cryptographic):

Step 3: Open File Explorer, navigate to C:\Windows\SoftwareDistribution\Download, and delete all files within this folder.

Step 4: Reopen Command Prompt and restart Windows update and its related services with the following commands:


Download and Install Windows 11 KB5028185 Manually

If the previous methods prove ineffective, manual installation of Windows 11 KB5028185 might be a solution. Follow these steps:

  1. Visit the Microsoft Update Catalog webpage and use the Search box to find KB5028185.
  2. Download Windows 11 KB5028185 for x64-based Systems to your PC and run the installer.
  3. Restart your PC, then press the Windows + R keys. In the Run box, type “winver” and press Enter.
  4. On the About Windows tool, verify if the build number corresponds to Windows 11 version 22H2 build 22621.1992.


If the aforementioned approach proves ineffective, consider Downloading the Windows 11 Installation Media Creation Tool. Utilize it to conduct an in-place upgrade, potentially resolving the installation issues.

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